Hartlebury Castle Preservation Trust Ticket Portal

FAQs / Help

Are dogs allowed?

Dogs are allowed in our grounds, reception building and to be taken through the café to the outside seating area. Assistance Dogs are allowed in the main buildings.

How long does a visit take?

We recommend allowing at least 3-4hrs for your visit. 

Is there parking on site?

Yes we have free parking on site.

Do you have a café?

Yes - Hayley's Kitchen offers a delicious range of food and drinks.

Can you buy tickets on the door?

You can buy admission tickets on the door. Event tickets are subject to availability, so we recommend buying them in advance.

Can I see your accessibility guide?

Yes you can find our accessibility guide here

Do you have baby changing facilities?

Yes

Do you have lifts on site?

Yes

Do you have wheelchairs to borrow?

Yes

Do you have pram/pushchair parking?

No, however pushchairs and prams are allowed in the Castle.

Can I order an afternoon tea/Sunday roast?

Please contact the café directly to book on 01299 251901